Offsite Individual Pricing
Offsite individual pricing is designed for the company or individual that wants to send between 1 and 4 people to the class. The classroom will be provided by RG Stephens & Associates along with Morning Coffee and a Continental style breakfast. Bottled water and mints will be available all day.
A one hour lunch break will be provided at 12:00 noon. Lunch will be the responsibility of the student.
A light snack will be provided by RG Stephens & Associates during the afternoon break including a variety of soft drinks and bottled water.
Students will be provided with:
- A workbook containing highlights of the class materials with sufficient areas for taking notes
- Writing pad and pen
- A certificate of completion upon satisfactorily completing the class and passing a short exam
- A copy of the booklet "The 10 Fundamental Principles of Superior Customer Service" by Rick Stephens, AInstIB
The price for the course is $250.00 per student. Pre-Registration and payment is required within 1 week of the class start date. No walk in students will be admitted. Click Here for Schedule and Registration |
Onsite Corporate Pricing
Corporate pricing is designed for the business or group wanting to train 5 or more people. In this case, the classroom would be provided by the business or sponsoring group, along with any refreshments or snacks the group may want available.
Students will be provided with:
- A workbook containing highlights of the class materials with sufficient areas for taking notes
- Writing pad and pen
- A certificate of completion upon satisfactorily completing the class and passing a short exam
- A copy of the booklet "The 10 Fundamental Principles of Superior Customer Service" by Rick Stephens, AInstIB
Pricing is as follows:
- 5 - 10 students $1,200 per class
- 11- 20 students $2,000 per class
- 21 - 30 students $2,550 per class
Resources required: A classroom large enough to accommodate the class size, flip chart stand and paper. A video projector is required. If a projector is unavailable, it can be provided by the instructor with adequate notice. A pre-meeting with management must be conducted to understand any specific objectives of management. The meeting can be conducted by phone and will take approximately 15 minutes. Click Here to Schedule |
